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General FAQ’s

What are your business hours?

Our regular office hours are Monday through Friday from 7:30 a.m. to 4:30 p.m. Some of our physicians and therapists see patients in the evenings. Please inquire with our appointment staff if you are interested in learning about our late clinics.

What insurance plans does OrthoBethesda accept?

OrthoBethesda accepts the following insurances, but please confirm our participation with your plan when you call to schedule:

  • Medicare
  • BlueCross BlueShield
  • Johns Hopkins EHP
  • United Healthcare
  • Aetna
  • MDIPA
  • Optimum Choice
  • GEHA
  • Cigna
  • OneNet

*Please note that OrthoTraumaBethesda participates only with Medicare, Medicaid, and Johns Hopkins Health Plans.

Can X-Rays be performed at your office?

Our practice houses a state-of-the-art radiology department with facilities for X-Rays. MRI’s, CT scans, Ultrasound, Bone Scans, and Interventional Radiology are available at the hospital or other external facilities.

What should I bring for my appointment?

  • Have your insurance cards available for scanning into the record.
  • Copies of operation records, medical records, x-rays, CT scans and so on from prior doctor visits.
  • If you have seen a physical therapist, please bring a progress letter from the therapist.
  • If you have had surgery elsewhere, please bring a copy of your operation report

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is mainly to try to ensure that the specialist you are seeing is appropriate for you and your condition. Check with your insurance company to see if a referral is necessary.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent except as provided in the HIPAA Privacy Rule.

How do I contact after hours?

When the office is closed, you can reach the on-call doctor by dialing (301) 530-1010 and choosing option 1 to leave a message. One of our orthopaedic surgeons is on call 7 days a week, 24 hours a day and will respond to you promptly. In an emergency, you should go to the hospital emergency room and request that one of our doctors be paged.

What holidays are we closed for?

We are closed on Saturday and Sunday.

We are closed for the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day

How can I pay online?

Click Here To Pay Your Bill Online

Other FAQ’s List

  • American Medical Association
  • American Society for Surgery of the Hand - ASSH
  • American Academy of Orthopaedic Surgeons - AAOS
  • American Board of Orthopaedic Surgery
  • North American Spine Society - NASS
  • American Association of Hip & Knee Surgeons - AAHKS