Frequently Asked Questions

General FAQ’s

 

What are your business hours?

Our regular office hours are Monday through Friday from 7:30 a.m. to 5:00 p.m. Some of our physicians and therapists see patients in the evenings. Please inquire with our appointment staff if you are interested in learning about our late clinics.

What insurance plans does OrthoBethesda accept?

OrthoBethesda accepts the following insurances, but please confirm our participation with your plan when you call to schedule:

  • Medicare
  • BlueCross BlueShield
  • Johns Hopkins EHP
  • United Healthcare
  • Aetna
  • MDIPA
  • Optimum Choice
  • GEHA
  • Cigna
  • OneNet

*Please note that OrthoTraumaBethesda participates only with Medicare, Medicaid, and Johns Hopkins Health Plans.

Can X-Rays be performed at your office?

Our practice houses a state-of-the-art radiology department with facilities for X-Rays. MRI’s, CT scans, Ultrasound, Bone Scans, and Interventional Radiology are available at the hospital or other external facilities.

What should I bring for my appointment?

  • Have your insurance cards available for scanning into the record.
  • Copies of operation records, medical records, x-rays, CT scans and so on from prior doctor visits.
  • If you have seen a physical therapist, please bring a progress letter from the therapist.
  • If you have had surgery elsewhere, please bring a copy of your operation report.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is mainly to try to ensure that the specialist you are seeing is appropriate for you and your condition. Check with your insurance company to see if a referral is necessary.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent except as provided in the HIPAA Privacy Rule.

How do I contact you after-hours?

When the office is closed, you can reach the on-call doctor by dialing (301) 530-1010 and choosing option 1 to leave a message. One of our orthopedic surgeons is on call 7 days a week, 24 hours a day, and will respond to you promptly. In an emergency, you should go to the hospital emergency room and request that one of our doctors be paged.

What holidays are we closed for?

We are closed on Saturday and Sunday.

We are closed for the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day

How can I pay online?

Click Here To Pay Your Bill Online

Have Another Question?

OrthoTraumaBethesda FAQ’s

 

What is the difference between OrthoTraumaBethesda and OrthoBethesda?

OrthoTraumaBethesda is a distinct organization created to enhance orthopedic trauma care for the residents of Montgomery County, Maryland. We share facilities with the physicians of OrthoBethesda.

Why are the groups separate?

As orthopedic surgeons committed to trauma, we have to make ourselves available to people when they get hurt. That means being able to see you at the hospital, bedside, or operating room whenever the need arises, day or night. This limits our ability to carry on an office practice in the same way that other orthopedic surgeons do. It’s a totally different model, and it requires an entirely different set of training, practices, and protocols.

What’s so special about OrthoTraumaBethesda?

While many physicians treat fractures, the Board Certified surgeons of OrthoTraumaBethesda have spent additional years devoted to training and research in the field of orthopedic trauma. By focusing exclusively on patients with traumatic injuries and complex reconstructive problems, we are able to provide a level of quality and availability that we believe is higher than most. For example, many fractures can now be treated with smaller incisions with newer “locked plates.” We are able to bring this expertise and other new trauma technologies to provide the latest care to our patients. We have crafted evidence-based protocols to smooth the care of the injured patient.

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Get In Touch

Contact OrthoBethesda Today!

Whether you’ve received a referral from your primary care physician or would like to visit our premier team to discuss any orthopedic issues you may be experiencing, we invite you to contact us today. Patients in Bethesda, MD, Arlington, VA, and beyond can give us a call at (301) 530-1010.